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Customer Service

Frequently Asked Questions:

  • How do I pick a bracelet size?

    Please view this How To Guide on our blog for step by step instructions:

    How To Determine Your Size

    NewDreamz Clasp Bracelet - Wrap a tape measure tightly around your wrist at the largest point. Add at least one inch to one and one quarter inch to your wrist measurement to determine the correct size to order. For example, if your wrist measures 6 ½ in, select a 7 ½ inch size bracelet.

    NewDreamz 7 ½ inch bead clasp bracelet is our most popular size and style.

  • How can I use my promotion code?

    To redeem special offers, customers must select the offer code box on the shopping bag page and then enter the offer code(s) at checkout. After entering offer code(s), offer adjustments will be made to eligible orders at checkout. Offers may do not apply to Gift Cards, egift cards, gift wrap, shipping, Clearance items or taxes. Offers are valid while supplies last. Please see specific offer details for complete terms and conditions, including expiration date and other exceptions.

  • Do you sell Pandora?

    No, we do not.  We exclusively sell our line, NewDreamz, of which we are the designers, manufacturers and distributors.
    Each piece in our collection is hand crafted from solid .925 sterling silver and other fine materials such as hand blown Murano glass, Semi Precious Stones and natural Freshwater Pearls. Our materials and craftsmanship rival the other popular European style bracelet companies.
    Our charms are compatible with those similar companies; such as Pandora, Chamilia, Troll and Biagi.  Our charms slide on and have a smooth non-threaded core so they are very versatile.  Because we are the manufacturers, you are buying direct. That's why we can offer you such a high quality product for a superb value.

 

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Contact Us

Email Us: (info@newdreamz.net)


To speak with a Design Associate, call (800) 409-1772


NewDreamz
710 Johnnie Dodds Boulevard Suite 100
Mount Pleasant, SC 29464


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NewDreamz charms are compatible with Pandora, Chamilia, Troll and Biagi bracelets